great reviews are key to success
Patients are our most precious cargo at The West Coast Center for Orthopedic Surgery And Sports Medicine.
We work hard for you. Every day we want to make sure our patients go home happy and healed. Most certainly does it feel good to receive great reviews from all of our patients. We are not only grateful for our five star reviews, it motivates us to do even better for all our current patients and new patients that come to see us.
We wanted to take the opportunity, and let some of your comments shine in this blog. So without further due, here are some happy patients, and what they have to say about our practice. Thank you for sharing!
PS. We would also like to introduce our new patients customer care tool! We are now texting you with important information about your appointment. You can reschedule if you like, confirm and comment on our service. We are hoping all of our patients enjoy this new and easy way to communicate with our office.
But let’s get to the patients TESTIMONIALS first:
*****Kuuipo Cashman*****
So happy I chose Dr. Frey and her team at West Coast Center for Orthopedic Surgery to do my tendon repair surgery. Consulted with three orthopedic doctors and knew right away Dr. Frey was the right choice. Straight forward and honest, I trusted her immediately. The team is OUTSTANDING.
Shout out to Lauren, Michael and Frankie who were my lifelines during my recovery. They are all knowledgeable, patient, informative and just good people. The front office staff is friendly, personable and efficient. A great first impression! And love the x-ray dude with his awesome music. Recovery is a bitch. This team makes it so much better. I highly recommend Dr. Frey and her excellent team at West Coast Center for Orthopedic Surgery
*****ERIK KRUM*****
Dr Feder and the entire office at West Coast Center for Orthopaedics go above and beyond for their patients! Thank you very much!
*****JEAN RODRIGUEZ*****
The staff at west coast center are the best super nice and caring!! They are always there for you!! I couldn’t ask for a better experience !!!
***** Michele Douglas *****
Very nice facility and the staff is awesome!
***** Theresa Masse *****
I have been coming to this office for close to 15 years. I wouldn’t trust my ortho needs with any other hands besides Dr Feder and Dr Frye. Both Drs have operated on me, and Dr Feder has performed multiple surgeries on me. Neither Dr rushes into surgery as it is, and should be, a last resort. My outcomes always exceed expectations and I refer anyone I know to their office. The staff is more than accommodating and just plain awesome as well!!!! I am happy to speak to anyone in person about my experiences as well 🙂 Theresa M.
NEW – NEW – NEW – NEW – NEW
New: TEXT messaging
Starting immediately all patients will receive a quick appointment reminder via text message. You will now have the opportunity to quickly confirm or reschedule if needed. Quick, easy, no problem. And if you like you can leave a quick comment as well. We always love to hear from you.
Here is what a txt from our main office might look like:
Front Desk
Dear H.. Just a friendly reminder that you have an appointment on Mon April 1st at 10:00 am with us at West Coast Center for Orthopedic Surgery. For driving directions, click here: 1200 Rosecrans Avenue, #208, Manhattan Beach, California 90266. Please reply to this text or call us at +1 (866) 591 4844 if you can’t make it or have any questions. Thank you, Dana
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